POLICIES
Welcome to O&J Beauty. We value transparency and strive to ensure that our customers are informed about our product care, safety, and return policies. Please read the following carefully to understand our policies regarding your purchase.
1. Product Return Policy
Due to the organic nature of our products and their limited shelf life, we do not accept returns or exchanges.
Our skincare products are crafted with minimal preservatives to ensure they remain pure and effective. Because they are designed for a shelf life of up to 3 months after opening, we cannot accept returns or exchanges. We encourage all customers to review product details carefully before purchasing. Should you have any questions or concerns, our Customer Support Team is here to assist you.
2. Disclaimer: Skin Irritation or Side Effects
While formulated with high-quality, natural ingredients, individual reactions may vary.
Our products are created to be gentle and effective for a wide range of skin types, but we recognize that each person’s skin is unique. If you experience irritation or any adverse reaction, please discontinue use immediately and consult a healthcare provider if needed. O&J Beauty is not liable for skin reactions due to personal sensitivities.
3. Natural Ingredients Policy
Crafted with premium, organic ingredients to nourish without harsh chemicals.
We’re committed to offering products that prioritize natural, non-stripping ingredients. We encourage customers to perform a patch test before full use to ensure compatibility with their skin. While we take every precaution to create safe products, O&J Beauty is not responsible for adverse effects that may result from individual sensitivities.
4. Shelf Life and Product Care Guidelines
Our products have a natural shelf life of 3 months after opening to ensure optimal quality.
To maintain the freshness and efficacy of your O&J Beauty products, store them in a cool, dry place, away from direct sunlight. As our formulas are free from harsh preservatives, we recommend using each product within three months of opening.
We appreciate your understanding and thank you for choosing O&J Beauty for your skincare needs. For further inquiries, please feel free to reach out to our team.