SHIPPING POLICY

Processing Time
Orders are processed within 1–3 business days after payment is received. Processing times may be slightly longer during holidays or promotional periods.

Shipping Time

• Canada: 2–4 business days

• USA: 5–6 business days

• Europe:

  • DHL Express: 3 business days

  • Standard Shipping: 7 business days

Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your package.

Shipping Delays
While we make every effort to deliver on time, delays may occur due to factors beyond our control such as customs inspections, postal delays, or extreme weather conditions.

Shipping Fees
Shipping costs are calculated at checkout based on your location and order weight, and vary depending on the shipping option chosen.

Lost or Damaged Items
If your order is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you in filing a claim or arranging a replacement.